1. right to cancel the booking by e-mail or telephone.

Tours4Lisbon Privacy Policy

Tours4Lisbon website is owned by Tours4Lisbon, which is the owner and manager of your personal data.

We have adopted this Privacy Policy, which determines the way in which the information collected is being processed by Tours4Lisbon, which also provides the reasons why we may collect certain personal data about you. Therefore, you should read this Privacy Policy before using Tours4Lisbon’s website.

We process your personal data and are committed to guarantee its confidentiality and security.

About the personal information we collect:
When you visit the Tours4Lisbon website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. In addition, when you browse the website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the website and the way you interact with the website. We refer to this automatically collected information as “Device Information”. In addition, we may collect other personal data that you provide to us during registration (including but not limited to First Name, Last Name, Address, payment information, etc.).

Why do we process your data?
Our main priority is the security of customer data, and as such, we process only minimal user data, only as much as is necessary to maintain the website. The information automatically collected is used only to identify potential cases of abuse and to establish statistical information regarding the use of the website. This statistical information is not aggregated in any other way to identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which anyone could identify you as a specific, identifiable individual. However, if you wish to use some of the features of the website, or if you wish to receive our newsletter or provide other details by filling in a form, you may provide us with personal details such as your email address, first name, surname, the town of residence, organisation, telephone number. You can choose not to provide us with your data, but then you may not be able to take advantage of some of the features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure about what information is required are welcome to contact us via info@tours4lisbon.pt.

If you are a European resident, you have the following rights relating to your personal data:

  • The right to be informed.
  • The right of access.
  • The right of correction.
  • The right of erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision making and profiling.

If you wish to exercise this right, please contact us using the contact information below.

In addition, if you are a European resident, please note that we are processing your information in order to fulfil contracts we may have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests listed above. In addition, please note that your information may be transferred outside Europe, including Canada and the United States.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for those other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information Security:
We protect the information you provide on computer servers in a controlled and secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure:
We disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information:
If you wish to contact us to understand more about this Policy or wish to contact us about any matter related to your rights and your Personal Information, you may send an email to info@tours4lisbon.pt.

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